What is a privacy policy?
A privacy policy simply summaries everything we do to keep the data we collect from you safe. It’s important to us that we safeguard your privacy so we only collect the minimum information needed to provide you with a professional service. This privacy policy explains what information the information is that we collect, how it's collected and how we use it.
To protect your data we have to meet the requirements of the General Data Protection Regulation (GDPR) 2018. This has strict rules on what information we have to provide you with and the things we can do. You can find out more about this further down the page, as well as on the Information Commisioner’s Office website.
We've tried to explain our privacy policy in a simple way but the GDPR rules mean there’s quite a lot we have to tell you about. If there’s anything that confuses you, or if you have any questions, just contact us. We’re keen to treat the privacy of our customers in the way we would want to be treated and if there’s something you think we can do better just let us know.
Who are we?
Artizan Training is a provider of of sewing machine repair training in the industrial, domestic and educational sector. We provide training across the country and host course at our HQ in Hartfield Sussex. Alan and Karen are what is known as the ‘controller’ of the personal data you provide us with.
Our main website is artizantraining.co.uk but we also use artizantraining.com, seweazi.co.uk and seweazi.com. These websites are all related to our core business in some way (and some are historical and are now dormant and only act as a referral platform for our main website).
What information do we collect when you book a course or buy a resource?
What information do we collect when you send a general query?
What information do we collect when you visit the website?
Our website uses cookies to collect information, for example the types of pages people are viewing. This helps us improve the website and your experience. We don’t use cookies to target advertising or marketing at individuals. You can easily disable cookies although this might impact on how you can view some pages.
To disable cookies change your browser settings to reject cookies. This will depend on the browser you’re using and instructions for some popular browsers are included below.
Google Chrome
Safari
Microsoft Internet Explorer
How can you access your information?
You have the right to request details about the personal information we hold on you and you can also request your information be changed or deleted at any time.
If you feel your data has not been handled appropriately, or if you want anything changing, we're keen to rectify the problem as soon as possible. If you aren’t satisfied with our response you can also complain to the Information Commissioner’s Office
To contact us about any of these things email info@artizantraining.com
Changes to our privacy policy
We regularly review our privacy policy to ensure you're given the best service. If there are significant changes made that might impact on individuals you will be contacted.
More about GDPR
GDPR is a good thing as it gives everyone more rights to control the data that companies collect, along with how they can use our data. In a nutshell it covers 8 rights for individuals and this is what our privacy policy is based on:
Find out more about GDPR on the Information Commisioner’s Office website.